Warranty Policy

At Jhoom Lifestyles, we stand behind the quality of our jewellery. Your investment is protected for a year from the date of purchase.

Our warranty covers:

• Tarnishing or discoloration on all products (under normal care)

Our warranty does not cover damage caused by:

• Normal wear and tear from daily use
• Accidental damage, loss, or theft
• Improper care or cleaning methods
• Unauthorized repairs or modifications
• Exposure to harsh chemicals or extreme conditions
• Damage from impact, scratches, or mishandling

Follow these simple steps to file a warranty claim:

When a valid claim is approved, we will:

• Repair the defective item at no charge, including shipping
• Replace the item with an identical or similar piece if repair is not possible
• Provide a full refund if neither repair nor replacement is available

Keep your warranty valid and jewellery perfect:

• Store jewellery in a cool, dry place away from sunlight
• Clean with a soft cloth and mild soap; avoid harsh chemicals
• Remove jewellery before swimming, exercising, or showering
• Have professional inspections annually for high-value pieces
• Follow our Jewellery Care Guide for detailed instructions

A valid proof of purchase (order confirmation email or invoice) is required to claim warranty service. Please retain your purchase records for warranty purposes.

Get in touch with us for warranty claims or questions: